American Loan provides a continuous flow of funds for personal and business Loans in the United States and many other countries. We may receive personal information about you in the ordinary course of carrying out our business. We are committed to protecting the privacy of this information.
This Privacy Policy (this "Policy") describes the types of personally identifiable
information we receive and maintain in the ordinary course of business and what we do with
that information. This Policy also describes how we safeguard that information.
American Loan may provide links to third-party websites that have different
privacy and
security practices.
This Policy does not apply to information that may be collected
by or that you may provide to third parties through websites that link to or from this or
our other websites. If you are a resident of California, Colorado, Connecticut, Montana,
Oregon, Texas, Utah, or Virginia, please also review our State Privacy Notices which
supplement this Policy.
Personal Information of Minors
We do not have actual knowledge about selling or sharing personal information of consumers under the age of 18. Additionally, none of our websites are directed to individuals under the age of 13. We do not knowingly collect any information from children under the age of 13. If we become aware that information is or has been submitted by or collected from a child under the age of 13, we will delete that information.
By your use of this website, you agree to the terms and conditions outlined in this Policy.Personally Identifiable Information We Receive and Maintain in the Ordinary Course of Our
Business
As used in this Policy, the term "personally identifiable information" means financial and
other personal information about an individual. "Personally identifiable information"
includes, but is not limited to, first and last names, addresses, email addresses, income
information, debt payment histories, social security numbers, credit reports, and other
information provided by consumer reporting agencies, Loan lenders, loan and securities
dealers, and other participants in the secondary loan market.
"Personally
identifiable information" does not include information that has been "de-identified" so that
it no longer can reasonably be identified with a particular individual.
Circumstances under which we receive personally identifiable information include the following:
We receive personally identifiable information about borrowers, loan applicants, and other
individuals in the ordinary course of our secondary market business. We receive this
information in several circumstances, including when evaluating whether to purchase a loan,
when consummating the purchase of a loan, when reviewing information about loans in which we
already have an interest (for quality control and other purposes), and when evaluating,
engaging in or otherwise dealing with various debt and securities-related
transactions.
We receive personally identifiable information from employees of brokers and third-party
originators, principals and directors who register for our loan services, such as Loan
Product Advisor, and the Loan Advisor, and from individuals seeking information from the
CreditSmart and other programs.
We receive personally identifiable information from individuals employed by or interested in
pursuing employment with American Loan.
We receive personally identifiable information from individuals and entities seeking to do
business with American Loan.
We receive personally identifiable information from borrowers, loan applicants, and other
individuals who contact us and provide us with information by telephone, through this and
our other websites, and from voluntary surveys offered on our websites and elsewhere.
We receive personally identifiable information in providing educational programs and
information about managing money and credit, and the loan process. For example, we may
receive your name, address, email address, age, gender, race, ethnicity, and income range
when you register for our CreditSmart and other education programs.
Information We Collect Through This and our Other Websites
When you visit this website or our other websites, we collect and store the following information (collectively, "Website Visitor Information"): the name of the domain and host from which you access the Internet, such as aol.com; the Internet protocol address of the host server you are using, such as ww3.aol.com; the name and version of your Web browser, such as Internet Explorer; the date and time you access the website; and if you came to us through a link from some other website, the Internet address of the website from which you linked to us.
Cookies, Tracking Pixels, and Tags: Some parts of this or our other websites may use "cookies," “tracking pixels,” or “tags,” all of which are small files of code placed on your computer or other internet-connected device when you connect to our websites. Our website may use a cookie, tracking pixel, or tag to log which pages you visit on the website, to provide certain features during your visit to the website, to track your browsing activity over time and across third-party websites, and to deliver targeted advertisements to you.
Third-Party Analytics: We also use third-party web analytics services, such as Google Analytics, to evaluate the use of this and our other websites and to improve functionality. These services may use cookies, tracking pixels, tags, web server logs, and web beacons to provide us with an analysis of how visitors access and use the websites. Some of these services may also use this website data to provide and improve their products and services, but most use this data in an aggregated, non-identifiable form and do not share it externally. We and certain of our third-party service providers may also conduct surveys and use survey information and analytics to determine and report to us with recommendations on user satisfaction with website functionality and features.
Opting Out: You can decline or refuse to accept cookies, tracking pixels, or tags by setting your cookie preferences on our website or by adjusting your browser’s cookie settings. We have also enabled the Global Privacy Control (“GPC”) on American Loan’s websites to operate in a frictionless manner. If you download a browser or extension that supports the signal and then visit an American Loan website, the website will recognize the signal and you will immediately have performance and targeting cookies blocked. However, some features of the website may not function properly if you do this.
Calculators: If you enter information into a financing or affordability calculator offered on this website (such as income, the down payment you want to make, the length of a loan you want or the price of a home you have in mind), that information is not seen or received by American Loan. Your computer performs the calculator's functions and the results are displayed in your browser.
What We Do With Personally Identifiable Information We comply with applicable laws and regulations in our use and disclosure of personally identifiable information. We do not sell or disclose personally identifiable information to consumer marketing companies. We use and disclose personally identifiable information in connection with our secondary market-related activities. For example, we use personally identifiable information to evaluate loans in which we are considering acquiring an interest or guaranteeing and to monitor the performance of loans that we own or guarantee. As another example, we use this information to evaluate and collateralize these loans and predict default. We also disclose personally identifiable information to consumer credit counseling services.
We provide personally identifiable information to third parties as a necessary part of our secondary market-related activities and other aspects of our business, loan counselors, loan servicers, consumer reporting agencies, workout companies, attorneys, and technology providers who enable us or third parties to perform business, professional, and technical support functions for us or you. For example, we may disclose personally identifiable information to third parties to administer or protect our interest in a loan.
We use personally identifiable information in providing educational programs and information about managing money and credit, the loan process. For example, we may collect your name, address, email address, age, gender, race, ethnicity, and income range when you register for our CreditSmart, or other education programs. If you work with a credit counselor, we may share financial and other personally identifiable information with them to facilitate your program participation or to demonstrate that you have completed the program. We use personally identifiable information for purposes of research and for modeling related to our business, our public purpose, and our websites. We may publish the results of our research, but we will not publish personally identifiable information about you in connection with the research or otherwise.
We use personally identifiable information to establish and manage relationships with brokers, third-party originators, and other entities with whom we engage in business, such as information about these entities' direct principals, officers, and guarantors. We also may receive names, email addresses, phone numbers, photographs/images, and other contact information for the employees of the entities with whom we are dealing. We may disclose personally identifiable information related to your use of this or our other websites to third parties who assist us with those websites. This may include information you provide as part of voluntary surveys about related issues taken after using or visiting those sites.
We disclose personally identifiable information to our regulators, and our conservator, and as otherwise required by applicable laws, regulations, and court orders. If you send us an email or message and provide your name or other personally identifiable information, we may use this information to research your question, to send an answer to your question, and to deliver the requested information or service to you. We also may use this information to provide you with information in which we believe you will be interested; however, at any time, you may request that we stop doing this by contacting us in the manner described in the "How to Reach Us" section of this Policy.
We use Website Visitor Information for general statistical modeling, to measure the number of visitors to different pages on the website, and to evaluate, modify, and enhance our websites and our business as we consider appropriate. We also use this information to monitor network traffic and to identify unauthorized access or unusual activity on the website. We may also use Website Visitor Information to help improve our services and visitors' overall experience.
How We Safeguard Personally Identifiable Information
We use administrative, technical, and physical safeguards to protect the security and confidentiality of personally identifiable information that we receive, including computer files and documents that contain the information.
Our standards are designed to:
Protect the security and confidentiality of the information:Protect against anticipated threats or hazards to the security or integrity of the information; and Protect against unauthorized access to or use of the information that could result in substantial harm or inconvenience to an individual, such as a borrower, consumer, or employee. We restrict access to personally identifiable information to those who need to know the information for our business purposes. We follow a corporate records retention program that requires us to destroy information we no longer need for our business or reasonable archival purposes. We destroy, erase, or make unreadable such information prior to disposal as required by applicable law. Our policies and our agreements with third parties require appropriate security and confidentiality standards to protect the confidentiality of personally identifiable information (including Website Visitor Information) and prohibit its unlawful disclosure.
We strive to maintain a high standard of security and privacy. However, no information can be guaranteed to be completely secure, and we make no such warranty or guarantee.
American Loan uses and discloses the information collected via the Look-up Tool (excluding the last four digits of the Social Security Number) only (i) to respond to the individual's inquiry, (ii) to provide services and fulfill American Loan's obligations under the federal loan available program and similar programs, and (iii) in connection with other loss mitigation activities. All information that you enter into the Look-up Tool is transmitted from the Look-up Tool to American Loan via an encrypted communication channel.
We do not store, use, or disclose the last four digits of your Social Security Number collected via the Look-up Tool for any purpose other than to respond to the inquiry.Data Storage and Retention
Your personally identifiable information is stored by American Loan on its servers or on the servers of our third-party service providers. We retain personally identifiable information that we collect or receive for as long as we need to use it in connection with our business and may retain it thereafter as determined in accordance with our corporate records retention program and in compliance with applicable laws. We continue to treat all personally identifiable information that we retain in accordance with the requirements of applicable laws and regulations and this Policy. For additional information on the retention of biometric data of employees and other individuals who work for or with American Loan, please also refer to our Biometric Information Privacy Policy.
Data Subject Rights under the European Union’s General Data Protection Regulation
The European Union’s General Data Protection Regulation (the "GDPR"), as well as the privacy
laws of other countries, provide certain rights for natural persons who are considered data
subjects under such regulation or laws ("data subjects"). This Policy is intended to provide
data subjects with information about personal data (as defined in the GDPR, "personal data")
that we collect and how that data is processed in compliance with GDPR and other countries’
laws.
If you have any questions, please contact us using the contact information in
the
section below regarding How to Reach Us. In accordance with your rights as a data subject,
you may request additional information about how we collect, use, share, store, and retain
your personal data. Among other rights as a data subject, you may obtain rectification of
errors in the record of your personal data, or you may request erasure of your personal
data, subject to our right to continue to process your personal data as necessary for the
performance of a contract to which you are party (for example, a loan agreement, guarantee,
deed of trust, mortgage, or other contract).
Changes and Updates to This Policy
We reserve the right to change this Policy in the future. The amended version of this Policy will be posted on this website. When this Policy is updated, the date 'Last Reviewed or Updated' will appear at the bottom of this Policy. How to Reach Us If you have a question about the way your information is used or about our information practices, please contact us by sending an email to: privacy@American Loan.com.
Last Reviewed or Updated: May 1, 2025